Volunteer Impact

Volunteer Management Software

What are you looking for in your next volunteer management software?

✓ Easy to use, intuitive interface

✓ Knowledgeable and friendly support online or by phone

✓ Customisable volunteer profiles and organization profiles

✓ Flexible scheduling with rules around who can do what

✓ Tracking and reporting on hours, outputs, feedback and more

✓ Individual and mass targeted email and text communications

✓ Desktop and mobile online volunteer portals

✓ Volunteer time-clock and QR code express check-in

✓ eLearning for volunteer on-boarding and training

✓ Encrypted data storage and professional data protection

Volunteer Impact Demonstration

Click the thumbnail to learn how Volunteer Impact can make your life easier

What your peers have said

Volunteer Impact Feature Overview

To download a full feature sheet, scroll further down.

Volunteer Profiles

* Comprehensive contact information
* Track interests, availability and qualifications
* Unlimited custom fields of various types
* Volunteer photo
* Find volunteer profiles from any screen

Organisation Configurations

* Custom branding of your volunteer portal
* Social media feeds
* Email and activity templates
* Unlimited number of administrators
* Ability to limit functions available to administrators


* Search based on any information stored in the volunteer profile
* Save search queries and add links to them on your main page dashboard
* Include relevant date ranges in saved searches (eg last month)

eLearning Modules

* Add text, embedded videos, images and/or pdfs
* Create a quiz with multiple choice questions
* Set a passing score and permission to repeat the quiz
* A qualification in the volunteer profile updates automatically

Flexible Scheduling

* No schedule, seasonal, episodic & recurring shifts
* Pre-qualified volunteers can self-schedule
* Print rosters in a variety of formats
* Save rosters in Word, Excel or as PDF

Tracking and Reporting

* Hours and numbers of volunteers
* Volunteer feedback & outputs from their shift
* Save search queries on frequently used reports
* All data exportable to Excel for advanced reporting
* RESTful API available

Individual & Targeted Mass Communications

* Email volunteers directly from the software
* Email volunteers based on a customisable set of filters
* Merge ‘First Name’ into email
* Dress up your emails tables, fonts, color, pictures
* Record of emails stored in the software
* Automated reminder emails
* Send text messages

Desktop & Mobile Online Volunteer Portals

* Customisable online application forms
* Sign up for specific shifts or sign up as a group
* Download shifts to Outlook, Google, Yahoo or ical calendar
* Log hours and generate an hours report
* Provide feedback at the end of a shift
* Access to your online document library
* Brand the portal to your organisation’s look
* Compliant with WCAG 2.0 AA accessibility standards

Awesome Support by Phone and Online

* 24×5 Phone support
* 24×7 Email and ticketed support
* Searchable online user manual with videos
* Over 160 years of sector experience
* Onsite and web meeting training available
* Better Impact Buddies – connect with your peers using Volunteer Impact.

Professional Data Hosting & Protection

* Data encrypted in transit over the internet
* Data encrypted at rest on our servers
* Passwords encrypted (such that not even we can read them)
* 24x7x365 server monitoring for intrusion attempts & prevention
* Data hosted in a CSAE4316 certified environment
* Annual third party penetration tests
* 5 year uptime of 99.997%

Enterprise Functionality

* For councils and organisations with multiple locations / departments
* Allow some decentralised configuration withing your accounts
* Centralise appropriate configuration options across your entire system
* Produce reports across selected or all accounts
* Communicate with volunteers across selected or all accounts
* Activity and email templates available to all accounts

Optional Client Module

* Customised profiles for your agency’s clients
* Unlimited custom fields of various types
* Client photo
* Connect one or more volunteers with one or more clients

Want to try it for yourself?
Sign up for a free 30 day trial

Would you like to learn more?

Sign up for a Volunteer Impact demonstration webinar 🙂

Demonstration Request with Andy in Australia

Would you like to talk about our software?
Contact Us