Volunteer Impact Pricing

There's no initial licensing fees and your subscription includes...

Unlimited administrators

24 x 5 chat, email & phone support in minutes

Ongoing software updates

Periodic email support on weekends

Data encrypted at rest

Access to Better Impact Buddies

All prices are in New Zealand dollars.

If you’re not from New Zealand, you can view our volunteer software pricing in local currencies one of our regional sites in Australia, Ireland, New Zealand, United Kingdom or the USA


Standard Edition or Enterprise Edition?
The difference between the two is explained to the right.
Either way, UNLIMITED administrators are included in each account.
How many volunteers do you manage?
You don't need to include archived volunteers as they don't affect the price.
Would you like to upgrade to the PLUS package?
See below for the benefits.
Yes, for the Standard Edition
Yes, for the Enterprise Edition

Standard vs. Enterprise

The Standard Edition is recommended for most organisations that have just one location and where administrators with access to volunteer profiles should be able to see all volunteer profiles. The Enterprise Edition is for organisations that want some separation between groups of volunteers such as at different locations or branches.

 A video on this page explains the extra functionality found in the Enterprise Edition.



Package Offerings

No initial licensing cost
Unlimited admins
Chat, email phone support in minutes
Encrypted data storage
Cloud based and a 99.95% uptime guarantee (currently 99.997%)
Ongoing software updates
Online video training
Enterprise level administration that oversees all accounts
Reporting across multiple accounts at once
Communications across multiple accounts at once
Account administrators only have access to their own volunteers
Regional account structure (a mid-tier level between the top level and the account level)
Administration security level with access to configuration but without access to data
Optional IP restrictions to limit administrator access to the system
Unlimited outbound text messaging
Annual account review
Annual refresher training (new staff or new features etc)1 hr4 hrs
Migration consultation - extra guidance and advice on moving from your current environment
Import basic volunteer contact details
Folders for the Document Library
Option to select which administrator(s) receive shift sign up and cancellation notices
Initial set up of custom fields and qualifications

À la Carte Options

Items below are available as individual add-ons. If the item is marked with a tick in the table above, it is included at no extra cost in that package.

  Standard Accounts Enterprise Accounts
Annual account review $330 $660
Refresher training (new staff or new features etc) $110/hr $110/hr
Migration consultation – extra guidance and advice on moving from your current environment $220 $220 – $1100
Application Form Set-Up $275 $275
Import basic volunteer contact details $110 $110
Import to custom fields and qualifications $22/ field $22 / field
Import of hours history Various Various
Outbound text messaging (after 1,000 free for Standard and 2,500 free for Enterprise) $110/1,000 $110/1,000


We recognise that different people and different organisations have different training needs. Many of our clients are self-taught by diving in and accessing our help files as needed, while others take advantage of personal training services. With our volunteer software, you decide what is best for you. One way or another, we’ll be there to support you.

Option 1 – Four forty-five minute personal web meetings (Recommended for Volunteer Impact Standard Edition ) $330
Option 2 – Two half day hands-on sessions, at your location (Recommended for Volunteer Impact Enterprise Edition or when you will have multiple administrators you would like trained) $990 + travel
Custom training services – When the other options don’t quite fit, we are happy to tailor a custom training program to fit your needs Call us

The overall training for administrators using more than one Better Impact software module is less than the combined total across modules since much of the software is the same or similar across modules.

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